Terms of Service (TOS)

These Terms and Conditions of Sale govern all sales made on noryviar.com, operated under the Noryviar brand. Placing an order implies unconditional acceptance of these terms.

1. Products

Our products (lighting, electric fireplaces, and home décor products) are described and presented as accurately as possible. Photographs and descriptions are provided for guidance and may show slight differences without engaging the seller's liability.

2. Price

Prices are shown in Pound Sterling (£), inclusive of all taxes. Delivery is free. Noryviar reserves the right to change its prices at any time; the applicable price is the one in effect when the order is confirmed.

3. Order

An order is confirmed once these Terms are accepted and payment is confirmed. A confirmation email summarising your order will be sent to you. Noryviar reserves the right to refuse or cancel any order in the event of a dispute, suspected fraud, or unavailability.

4. Payment

Payment is made online, securely (SSL encrypted connection), by card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, or Shop Pay. Payment is taken when the order is confirmed. No complete card data is stored on our servers.

5. Delivery

Delivery terms, areas, and timeframes (free delivery, 3 business days processing, 3 to 7 business days transit, 6 to 10 business days total, within the United Kingdom) are detailed in our Shipping Policy.

6. Right of Withdrawal and Returns

You have a legal right of withdrawal of 14 days, extended to 30 days commercially. Return shipping costs are the customer's responsibility, with no restocking fee. Full terms are set out in our Return and Refund Policy.

7. Statutory Guarantees

All our products are covered by your statutory rights under the Consumer Rights Act 2015, regardless of any commercial guarantee.

8. Liability

Products must be used in accordance with their intended purpose and applicable regulations. Noryviar cannot be held liable for misuse of the product. Our liability is limited to the amount of the order.

9. Intellectual Property

All content on this site (text, visuals, logo, brand) is protected and remains the exclusive property of Noryviar. Any reproduction without authorisation is prohibited.

10. Personal Data

The processing of your data is described in our Privacy Policy, in compliance with UK GDPR.

11. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. In the event of a dispute, an amicable solution will be sought first. Consumers may refer the matter free of charge to an approved Alternative Dispute Resolution (ADR) provider. Failing an agreement, the courts of England and Wales shall have jurisdiction.

Customer Service

Questions before or after your order? Our team is here to help:

Email: supportnoryviar@gmail.com Phone: +33 6 14 66 13 66 Hours: Monday to Friday, 3:00 PM – 6:00 PM (UK time). Closed on weekends and public holidays. Address: 6 Passage de la Providence, 75020 Paris, France

We aim to respond to all enquiries within 24 business hours.