Privacy Policy

This Privacy Policy describes how Noryviar (noryviar.com) collects, uses, retains, and protects your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller is Noryviar, 6 Passage de la Providence, 75020 Paris, France. For any questions about your data: supportnoryviar@gmail.com.

2. Data We Collect

We collect the data you provide us with and the data necessary for the site to function properly:

  • Identity and contact: first name, last name, email address, phone number.
  • Delivery and billing: postal address.
  • Orders: order history and details.
  • Payment data: processed directly by our secure payment providers; we do not store any complete card data.
  • Browsing data: cookies, IP address, pages visited.

3. Purposes and Legal Bases

  • Processing and delivering your orders (contract performance).
  • Providing customer service and order follow-up (contract performance).
  • Complying with our legal and accounting obligations (legal obligation).
  • Sending you news and offers, with your consent (consent).
  • Improving the site and measuring audience (legitimate interest / consent for non-essential cookies).

4. Recipients and Processors

Your data is only shared with strictly necessary providers: site host, carriers, payment providers, email tools. We never sell your data to third parties.

5. Retention Period

Your data is kept for as long as necessary for its purpose: the duration of our business relationship, then archived in line with legal requirements (notably 6 years for accounting records under UK law). Marketing data is kept until you withdraw your consent.

6. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, object to, restrict, and port your data. To exercise these rights, write to us at supportnoryviar@gmail.com. You may also lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

7. Cookies

This site uses cookies necessary for its operation, as well as audience measurement and personalisation cookies. You can accept, refuse, or manage non-essential cookies at any time via the consent banner and your browser settings.

8. Security

We implement appropriate technical and organisational measures (encrypted connection, restricted access) to protect your data against unauthorised access, alteration, or disclosure.

Customer Service

Questions before or after your order? Our team is here to help:

Email: supportnoryviar@gmail.com Phone: +33 6 14 66 13 66 Hours: Monday to Friday, 3:00 PM – 6:00 PM (UK time). Closed on weekends and public holidays. Address: 6 Passage de la Providence, 75020 Paris, France

We aim to respond to all enquiries within 24 business hours.